Next week November 18th-21st, Dreamforce, the largest software conference in the world, along with our amazing customers and partners take over the city of San Francisco. And I’m excited to be a part of it!
Marissa Mayer from Yahoo and Sheryl Sandberg from Facebook are both keynoting this year’s conference. I can’t wait to use their insights on women leading technology companies and share them with my little Sophia Rose.
Marc Benioff, founder and CEO of Salesforce.com never disappoints in his keynote presentation and I hear this year he has a huge surprise up his sleeve. For an entrepreneur that has been a fountain of innovation the last 10 years, what could possibly be next?
One of things I appreciate most about the Salesforce.com culture is the holistic connected nature of my teammates. The understanding that being a happy person, giving back to your community, a great father, a great husband, a great friend, having fun, living a healthy lifestyle is all connected to being a successful productive member of the Salesforce.com team.
So in that regard, Deepak Chopra is the final keynote, if you see me break out in full meditation or yoga poses, you’ve been warned!
To top it all off Green Day at AT&T Park, home of the San Francisco Giants will make sure it’s not all work and no play.
But make no mistake, Dreamforce is not just about the keynotes. This year there are over 1,200 break out sessions. I know exactly what you are thinking. “Chad, with over 100k people at the conference, how am I going to find you?” Well look no further, here is my agenda for the week.
Monday, Nov 18th
12pm PST Westin St. Francis, Social Customer Care – The Basic Building Blocks
(Leading session with Matt Staub https://twitter.com/staubio, formerly led the social care program for H&R Block and now leading a social care practice at agency Graphicmachine http://www.graphicmachine.com/)
1.30pm PST Westin St. Francis, Social Media Measurement – Strategies for Measuring Social Media
(Moderating panel with Thomas Gallagher of Rally Software https://twitter.com/thomas_mktg, Margot Savell of RDI https://twitter.com/margotsavell and Dane Hartzell of Honeywell https://twitter.com/ItsDane)
Tuesday, Nov 19th
12pm-3pm PST Hilton Union Square, Circles of Success – Integrating Social Media & Customer Service
(I’ll be facilitating three 1 hour sessions with small groups of customers white boarding new innovative ideas on executing improved customer care in social media)
4pm-6pm PST Moscone South, Social Media Command Center at Executive Briefing Center
(Leading sessions for our client’s top executives on how social media command centers can drive social into the fabric of their company culture)
6pm-8pm PST Participating in a One on One Execute Briefing with Nestle and Salesforce.com on deploying a global social customer care program
8pm-11pm PST – Green Day and Blondie at AT&T Park
Wednesday, Nov 20th
9am-10am PST participating in a One on One Executive Briefing with Brown Forman (beverage company that makes Jack Daniels!) on creating a social media command center
10am-11am PST Participating in a One on One Executive Briefing with Grainger on creating a social media command center
12pm-4pm PST Moscone South, Social Media Command Center at Executive Briefing Center
5pm-6pm PST Participating in a One on One Executive Briefing with Hill + Knowlton Strategies, a global public relations agency on how social media command centers can help them win more clients
8pm -11pm PST St. Regis Hotel, Marketing Cloud Speakeasy Party with Big Bad Voodoo Daddy
Thursday, Nov 21st
9am-10am PST Westin St. Francis, B2B Social Media – Not As Different As You Think
(Moderating a panel with Tristan Bishop of Symantec https://twitter.com/KnowledgeBishop, Kevin Espinosa of John Deere https://twitter.com/kevingespinosa and Thomas Gallagher of Rally Software https://twitter.com/thomas_mktg)
Friday, Nov 22nd
7am – Catch a flight back to Detroit in time to see Drew play his basketball game and then……SLEEP!
I love to meet new people, connect with old friends and see existing clients so I hope we have a chance to hang out at Dreamforce!
Chad - Rappin' On Social Customer Service 